Gift Card and e-Gift Card

Gift Card and e-Gift Card

  • Gift Card and e-Gift Card are only redeemable at Four Seasons Hotel Hong Kong.
  • Gift Card and e-Gift Card are valid for one year (365 days) from the date of purchase. The card cannot be extended, and is not valid after expiration.
  • Gift Card and e-Gift Card are eligible to redeem and settle as complete or partial payment for accommodations, dining, spa services and any incidental charges directly charged by Four Seasons Hotel Hong Kong.
  • Gift Card and e-Gift Card can be used for selected products at Four Seasons Cake Shop.
  • Should the charges exceed the stored value of the Gift Card or e-Gift Card, guest can choose to settle the balance by cash or credit card. If the card is redeemed for charges that are less than the value of the card, the unused balance will remain on the card.
  • If the Gift Card or e-Gift Card is used to settle accommodation expenses, please inform our Reservations Team at time of reservation, and quote the serial number on the Gift Card or e-Gift Card.
  • In the case of e-Gift Card, it can be printed out for redemption or shown to hotel staff on a mobile device.
  • Gift Card or e-Gift Card must be presented at time of check in and/or prior to purchases or services rendered.
  • Only original Gift Card or e-Gift Card will be accepted. No photocopy will be accepted.
  • Gift Card and e-Gift Card are no eligible for top up, non-redeemable for cash, non-exchangeable for cash for unused balance, non-refundable and non-replaceable if lost or damaged. The printed e-Gift Card will be invalid if found defaced or altered.
  • Check your Gift Card or e-Gift Card Balance here
  • 禮品卡及電子禮品卡只限於香港四季酒店兌換。
  • 禮品卡和電子禮品卡由購買日期起一年(365 天)內有效。不可延期,逾期無效。
  • 禮品卡和電子禮品卡可用作支付住宿、餐飲、水療服務和香港四季酒店收取的任何雜費的全部或部分費用。
  • 禮品卡和電子禮品卡可用於購買四季餅店的指定產品。
  • 如果費用超過禮品卡或電子禮品卡的餘額,客人可以選擇以現金或信用卡支付帳單餘額。如果禮品卡所兌換的費用低於卡內餘額,未使用的餘額將保留在禮品卡內。
  • 如使用禮品卡或電子禮品卡支付住宿費用,請在預訂房間時與職員聯絡,並提供禮品卡或電子禮品卡上的卡號。
  • 如使用電子禮品卡,可以先列印以作兌換或以電子設備向酒店職員出示。
  • 必須在登記入住時和/或在購買或提供服務前出示禮品卡或電子禮品卡。
  • 僅接受禮品卡正本或電子禮品卡。不接受列印副本。
  • 禮品卡和電子禮品卡不可充值、不可兌換現金、不可兌換未使用餘額成現金、丟失或損壞亦不可退款和更換。列印的電子禮品卡如有污損或塗改則作無效。
  • 按此查詢禮品卡和電子禮品卡的餘額