Terms & Conditions

  • All merchandise are non-refundable, not for re-sale or any other commercial purposes.
  • No exchange for all merchandise purchase. 
  • Product images shown on site are for illustrative purposes only and may differ from the actual product.
  • Four Seasons Hotel Hong Kong reserves the right to cancel or modify orders in its sole discretion for any reason but Customer will be entitled to a full or partial refund of any payment made in the event of any such cancellation or modification.
  • Any disputes arising are subject to the laws and the jurisdiction of the courts of the Hong Kong Special Administrative Region (HKSAR).
  • Unless prohibited by law, Four Seasons Hotel Hong Kong reserves the right to amend, revise, supplement, suspend or discontinue orders at anytime in its sole discretion and without prior notice.